Contact SheMed Customer Support at +1 800-682-2829 or support@shemed.com.
A clinician will review your health information and lab report. If the clinician has any questions, they will message you via the in app messaging feature. Otherwise, you will receive a notification of your assessment in the SheMed app.
You must use the GLP-1 Weight Management Screening Kit to generate a lab report. SheMed currently does not support uploading existing lab reports.
Typically eligibility status will be communicated within three business days of lab results and health profile being received by a clinician. Please keep an eye out for communications from clinicians if there are any follow-up questions about your health profile.
You will be refunded in full for your first month's fee and your subscription will be automatically canceled. Please contact us at +1 800-682-2829 or support@shemed.com if you have questions about why you were not approved.
eMed partners with a network of licensed clinicians who can prescribe medication, provide clinical consultation, and monitor patients in all 50 states. SheMed is not a medical provider.
SheMed Live Virtual Proctors help you through your health profile quickly by offering non-clinical guidance, support, and instruction through the blood collection process. They also help you with medication adherence during weekly check-ins. We act as an expert accountability partner in your journey.
During the program, a clinician will determine and prescribe which GLP-1 medication is right for you. Further questions about medication can be discussed directly with the clinician.
Several GLP-1 medications were approved by the U.S. Food and Drug Administration (FDA) starting in 2005. These medications went through rigorous testing in clinical trials to evaluate their safety and efficacy before receiving FDA approval. You will only receive medications approved by the FDA for weight management.
Program participation includes:
Initial at-home blood collection kit for screening
Prescription for GLP-1 medication, if eligible
24/7 side effect support- no appointments needed
Annual blood work
Clinical consultations
Medication refill visits
Weekly check-ins with a SheMed Live Virtual Proctor
24/7 customer support
Medication adherence is almost as important as the medication itself*. Weekly check-ins ensure you are on track by taking your medication at the right time and day each week, track your progress, as well as capture the information necessary to make sure you are prescribed the correct dosage each week. *https://www.uspharmacist.com/article/medication-adherence-the-elephant-in-the-room
Anyone can sign up for the SheMed GLP-1 program however a clinician will ultimately determine your eligibility to receive a GLP-1 prescription based on your unique health circumstances.
Some general diet and lifestyle changes that might be suggested include:
Balanced Diet: It's important to follow a balanced diet that's low in refined sugars/processed foods and rich in whole foods. This can help manage blood sugar levels and minimize glucose fluctuations.
Food Color Counts: Fuel up and manage this disease with a variety of colorful, nutrient-dense foods. Enjoy a rainbow of fruits and veggies—dark leafy greens, blueberries, oranges, tomatoes—rich in vitamins, fiber, and minerals. Pair with whole grains and protein, like brown rice with salmon, for a nutritional boost!
Carbohydrate Awareness: Being aware of carbohydrate intake can help to manage post-meal blood sugar spikes. This doesn't mean avoiding carbohydrates entirely but rather choosing complex carbs and being mindful of portion sizes.
Regular Physical Activity: Exercise helps improve insulin sensitivity and can also contribute to weight loss. For overall health, adults need at least 150 minutes a week of moderate-intensity aerobic activity. This could be brisk walking 22 minutes a day; 30 minutes a day, 5 days a week; or what works for your schedule. Alternatively, you could do 75 minutes of vigorous-intensity aerobic activity each week, such as swimming laps. Or you could do an equivalent combination of moderate- and vigorous-intensity aerobic activity each week. Adults also need at least 2 days a week of muscle-strengthening activity. (CDC)
Limit Alcohol: Some GLP-1 medications may increase the risk of pancreatitis. Alcohol is also a known risk factor for pancreatitis, so avoiding or limiting alcohol consumption can be a wise precaution.
Stay Hydrated: Some GLP-1 medications can lead to dehydration, especially in the beginning. Drinking adequate water and monitoring for signs of dehydration can be important.
Limiting Fatty Foods: Some people experience gastrointestinal side effects when they consume large amounts of fatty foods while on GLP-1 medications. It might be helpful to limit the intake of such foods.
This information available through this portal provides general information about potential lifestyle changes for participants taking GLP-1 medications and is based on input from affiliated licensed clinicians. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider for personalized guidance regarding your health.
You can report side effects 24/7 through the SheMed app. If you are experiencing severe side effects, please stop this product and immediately visit an emergency room.
When our records indicate you have 1 or fewer doses of medication remaining, you will be asked to complete a short refill questionnaire. Your responses alongside the data captured during your weekly check-ins will be sent for clinical review to issue a new 4 week prescription. As you are progressing, your prescribed dose will likely gradually increase.
SheMed is committed to protecting your privacy, and we will not sell your data. Please see our Privacy Policy to understand the type of information we collect and the specific practices and guidelines that we employ to protect the security and confidentiality of your personal information.
SheMed is online 24/7/365 no appointment necessary for support. Our SheMed Live Virtual Proctors are trained to serve you at any time.
To delete your account, please contact our customer service team by sending an email to support@shemed.com or calling us at +1 800-682-2829. Important: Once your account deletion is processed, it is permanent and cannot be undone.
SheMed is available in the United States and open to all 50 states.
Visit our Terms of Sale section to determine if your order is eligible.
To begin a refund/replacement request, please contact a Customer Support Agent by emailing support@shemed.com or calling +1 800-682-2829 for further assistance.