Frequently Asked Questions

How can I contact you?

You can reach the SheMed Customer Support team by calling +1 800-682-2829 or by sending an email to help@shemed.com.

What is included in the program?

Your program includes:

• Initial at-home blood collection kit for screening

• Prescription for GLP-1 medication, if eligible

• A side effect care package

• 24/7 screening & side effect support

• Annual blood work

• Monthly clinical consultations

• Monthly questionnaire to support medication refills

• Weekly check-ins

Why are weekly check-ins part of the program?

Weekly check-ins help us monitor your progress, check in on any side effects, and keep you on track with your health goals. They are a quick, supportive touchpoint built into your journey.

Can anyone sign up for the GLP-1 Weight Management Program?

Participants must be 18 years or older, and a licensed clinician will make the final decision based on your unique health profile and lab results on whether you are eligible for the program.

How does the review process work?

Once we have received your medical history and lab report, a licensed clinician will carefully review your information to determine your eligibility for the SheMed Program.

Will I receive an FDA-approved medication?

Yes. SheMed only provides access to FDA-approved GLP-1 medications.

When will the SheMed Weight Loss Program be available?

SheMed plans to launch with nationwide coverage in the U.S. in Q4 2025. Stay tuned by signing up now at SheMed.com/Signup. We can't wait to meet you!

Who is prescribing my treatment?

SheMed partners with a network of licensed clinicians who can prescribe medication, provide clinical consultation, and monitor patients in all 50 states. SheMed is not a medical provider.